Can I order a smaller quantity than what’s listed on your site?

Can I place an order over the phone?

Why are all the products sold in bulk and how does it work out portion-wise?

Is there a way to save on shipping?

How soon will my order ship?

Can I come in to pick up my order?

What kind of special requests are accommodated?

Where do the products originate?

How can I submit a recipe to MarxFoods.com?

Is there someone I can speak to if I have more questions?




 

My order had an “AVS Failure.” What does that mean?

An AVS failure (or Address Verification System failure) occurs when the billing address that the bank has on file for your card does not EXACTLY match the billing address you entered at checkout.

 

There are 2 parts that can fail: the street address and/or the zip code. Usually the street address is the problem. MarxFoods.com requires that both fields pass in effort to prevent credit card fraud.  

 

For Example:

 

If the bank has: 123 W Central Place #120

 

Then these will not work:    123 W. Central Place #120 (period after W doesn’t match)
                                            123 West Central Place #120
                                            123 W Central Pl #120
                                            123 W Central Place Apt 120
                                            (etc)

 

How to fix an AVS failure & complete your order:

Call (866-588-6279) or email us with your billing address exactly as it appears on your credit card statement—spelling, punctuations and abbreviations all must match. Once we have the correct address, we will process and ship your order!




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